JAIMIN PARIKH

Phone:+1-469-600-6200 (Work)

Email: jaiminparikh@hotmail.com

Date Of Birth: 9th June

Gender:Male

 

Professional Summary

è      21+ years of experience in varying set of responsibilities in Telecom, IT & Media convergence fields – leading new product design & integration, lead enterprise architecture, technical service delivery, program management, pre-sales, change management & transformation projects with revenue responsibilities

è      Business head for infrastructure and core deployment projects – revenue responsibility USD 25 Mn.

è      Adept in IT/Telecom Technologies and Management with experience in establishing large scale networks, forging strategic alliances & partnerships and delivering new technologies.

è      Highly motivated technical project management/pre-sales professional with international experience (U.S, Germany, Netherlands, India, and Middle East & North Africa) and excellent organizational skills.

è      Experienced management lead – multi-cultural & multi-vendor project teams at international level.

è      Responsible for CxO level reporting – communication & presentation.

è      Exemplifies a high standard of excellence in a collaborative & "lead by example" manner. Proactively influences productivity and efficiency through process, simplification, automation, and continuous improvement

è      Program lead for large scale projects on outsourcing and insourcing models

è      Collaborate with network & enterprise IT organizations to support & integrate engineering, design, and operations teams to develop strategic and tactical solutions to significant business challenges. 

è      Enterprise architect in Telecom - IMS, VAS, SDP, messaging (SMS/MMS), prepaid recharge top-ups, mediation (OSS/BSS implementation and operations) and prepaid & post-paid rating/charging (BSS) domains, Virtual Packet Core (PC & EPC) & IMS integration with packet core (IP interfaces & protocols)

è      ITIL V3 certified and PMP – 4^th Edition trained

è      Harvard Business School - on campus management leadership program

è      Pursuing graduate degree in IT & Telecom specialization from University of Maryland.

 

Skill Set

Technical

 

ITNetwork operating Systems (Linux / Unix versions, OpenVMS)

TelecomSMS / MMS/ CBS Messaging(SS7, SS7OIP, SUA,SIGTRAN, SMPP, UCP), VAS, Prepaid/IN (UCIP, Diameter, RADIUS) , post-paid billing & CDR mediation, 2G/3G/4G data volume charging/rating, service provisioning, NDS, SDP, messaging & charging gateways, IMS (IP Multimedia Subsystem), EPC & RAN interface integration with IT, Evolved Packet Core and IMS integration, OpenStack (installation & troubleshooting).

MediaDigital Signage, Digital Cinema, Digital Media Ecosystem, Digital News Gathering

 

Managerial

 

è      Ability to understand and align business requirements with technology based deliverables.

è      Revenue linked pre-sales (customized applications and end-to-end solution design.

è      Proven record of accomplishment of excellent leadership and people management - attract, motivate, develop and retain team.

è      Assist in determining operational issues and provide impact analysis to resolution using data extracts and business driven data values.

è      Build, manage and motivate a high caliber, team-oriented technology service operations organization that promotes excellence and rewards results

è      Ability to develop a vision and purpose and rally others around a direction.

è      Experienced & leading organizational change and thought leadership for new initiatives.

è      Techno-commercial business leader with experienced analytical skills and critical thinking skills.

è      Sound understanding of IT technology concepts; technical understanding of solution architectures, MS products, testing tools/probes, Information Technology Infrastructure Library (ITIL) & PMI guidelines.

è      Excellent interpersonal, verbal, written and presentation skills and ability to distil technology projects into understandable and compelling executive level presentations.

è      Ability to evangelize to on board senior executives (technical staff and non-technical staff).

è      Managing project costing/profitability for enterprise-scale implementations of convergence solutions.

 

 

 

Professional Experience

Mantra Telecom, Irving (TX) as Senior Team Member (Technical Staff)Feb ‘12 – Present

 

è      Sr. Member of business leadership team – responsible for RFP response to revenue realization

è      Managing business operations with end-to-end responsibility of business unit – team size 21

è      Providing thought leadership on technical feasibility of projects – effort and cost estimations.

è      Consulting leadership – provide technically resilient, robust and optimized design

è      Ensuring profitability and margins of projects  - managing CAPEX & OPEX of projects

è      Project management of several projects for Nokia including hardware and software deployment projects for T-Mobile & Verizon

è      Team management – resource allocation, skill development, succession planning, hiring & on boarding

è      Planning, deployment execution & tracking project milestones for multiple Network Elements including HLR, E-EIR, EIR, NAP, PCRF, One-NDS, CSCF, MME, SGSN

è      Annual revenue target of USD 18 Mn for NI & SI projects.

è      Managing NI & SI projects for Nokia & T-Mobile, US Cellular, Verizon.

è      Custom developed software projects for Nokia & Alcatel-Lucent.

è      Financial accountability and risk management for the delivery management for multiple projects

è      Provide strategic direction and leadership to large teams in a cross-functional, cross-location environment

è      Lead in E2E Telecom – IT convergence architecture, interfaces, applications & technologies

è      Technical project management in IMS, VAS, SDP, CDR mediation, OSS integration, Rating and charging, provisioning, Evolved Packet Core (EPC), (Nsignia) data volume charging/rating technologies

è      Consulting - Service provisioning and customer life-cycle management (CRM & BSS)

è      Design and solution test plans for (AT&T) Metro-Cell IP backhaul

è      Technical Project Manager - EPC (4G- LTE) stack & module testing – packet core in a box

è      Project Management - Infrastructure deployment projects for Nokia – US, T-Mobile, Verizon

è      Project Management - RNC installation and integration

è      Technical leadership – Reviewing test pans, procedures, project acceptance criteria, evaluating technical solutions

 

Airtel, Gurgaon, as DGM- Interface Solutions (IT – Telecom Convergence)Feb '08 – Jan ‘12

A leading telecommunications company providing cellular services in India, Africa, Sri Lanka, Bangladesh & Seychelles.

 

è      Responsible for program management and project life cycle in B2B and B2C domains of Telecom

è      Telecom Enterprise Architect for BSS (Telecom / Media Billing), OSS (Telecom Mediation and Service Provisioning) – 3G &4G, EAI, SDP (Messaging and CMS), VAS,  IoT/m2m, Enterprise Cloud, Business Intelligence, Digital Media and Communications

è      Lead business engagement and converting it into technical solution and E2E project delivery

è      Responsible for RFP response & compliance

è      Presales support to sales and product teams

è      Leading customer and vendor engagements – RFP to Contracting life cycle (Interfacing CIO’s PMO)

è      Solution Architect - design and conceptualized Mobile Bill Payment, Digital TV, Landline Bill payment, Re-charging and Mobile Payment (Airtel Money) solution for Airtel

è      Solution Architect – design, conceptualized and deployed provisioning, charging, rating & billing solution for Digital Media Business.

è      Working with partners and vendors for contract finalization

è      Responsible to interface emerging telecom technologies to classical IT (IT)

è      Productizing concepts to projects linked to revenue targets

è      Forged strong alliances with industry partners in media domain

è      Scanning technology horizons to lay strong foundation for strategic technology roadmap

è      Finalising product SLA catalogue and KPIs (Interfacing IT Governance)

è      Leading team of L3 support for successful B2O (Interfacing Project and Operations)

è      Leading team of architects and project managers for heterogeneous project deliveries

è      Technical and program team lead for 3G project at Airtel ( IT – Telecom Network integration)

è      Project Management for 4G lab trials and interface with IT platform (provisioning/charging/rating)

è      Project lead Packet Core and RAN integration project (IP interfaces – Diameter and SIP)

è      Technical and project team lead for 3G ICR project (intra-circle roaming)

è      Program team lead for DMX program – Digital Media Exchange in B2B domain

è      Architect and project team lead for DPI based differential data charging of GPRS data traffic

è      Project and technical lead for Mediation transformation project for Airtel (Aricent to Comptel)

è      Program and project delivery & revenue targets – ensuring minimal business impact.

è      Project and team lead for retail commerce (E-commerce for retail chain, Mobile Payment – Airtel Money) for IN prepaid topup (E-Topups) for all four LOBs of Airtel (Mobility, Tele-media and Electronic Calling Cards)

è      Planning/approving architectural designs and evaluating business benefits/risks for in-house and COTS platforms.

è      Program Management & Solutions consulting for varying projects at Airtel.

o Program Manager – (OSS/BSS) CDR & Provisioning Mediation transformation (including 3G rating, billing & MNP rollout)

o Solutions architect & Program Manager - Prepaid  IN – Recharge/ Top-up platform

o HTTP,SMS,MMS,WAP Charging Gateway for post-paid and prepaid customers

o Project Manager - Mobile VAS charging/rating platform, policy based charging

o Service Delivery Platform (SDP) – IT integration projects

o Technical Consultant - Message Broker (SMSC Gateway)

o Program manager – Mobile Payments, Prepaid Top-Ups, Prepaid IN charging/billing integration with CRM & BI, Lawful interception

o BI /DW integration for new services/applications

o 3G- Data, Voice & VAS (charging, rating & billing – data & voice)

o Solutions Architect - IT-Telecom integration for 3G rollout

o Intra-circle roaming (ICR) for 3G operators

o Program Manager  - Digital Multimedia Exchange (DMX)

o Solution Architect & Project Manager - Digital Signage rollout for DMX

o Project Manager - Digital Cinema rollout for DMX

o Solutions Architect & Project Manager – Classical IT- DMX integration

o Solution Architect & Project Manager – Digital Media Ecosystem (Media Work Flow)

o Solution Architect & Project Manager – Digital News Gathering (DNG)

è      Working with team to finalize Annualize Operating Plan (AOP)

è      Interfacing with senior management for reporting and concept selling

è      Managing heterogeneous teams across LOBs with proven successful track record

è      Ability to manage ambiguities and deliver business priorities

è      Internal governance and CSAT management

è      Team size – 25

 

LogicaCMG (Acision) DUBAI, as Project EngineerOct '03 – Feb ‘08

A telecommunications solutions company providing services & solutions to cellular operators worldwide.

 

è      Pre-Sales support (Designing, sizing and validating technical aspects of proposed solutions)

è      Onsite Project Management

è      Entrusted with the responsibilities of 3^rd line solutions and deployment specialist for Middle East region (NG SMSCs, Message Application Router, Central Management Station, Business Intelligence Tools & Content filters)

è      Technical mentor for regional deployment team(team size 7)

è      Preparing RCAs, interfacing with R&D and developing change requests for bug-fixes.

è      Authoring user acceptance tests, upgrade and migration plans.

è      Validating proposals and RFP responses with pre-sales and account management.

è      Incident Management as per agreed SLA and RCA validation

è      Vendor and partnership Management

è      Configuration management (Using Remedy – Incident and Project Tracking Tool)

è      Delivering (weekly/monthly) incident quality (RAG reports) and SLA measurement reports to line management.

è      Worked on various international assignments as a Project Lead such as:

Messaging & VAS Consultant (Team Size – 7)

SMSC Clusters, MMSC Clusters, Business Tools (Messaging BI Tool), WAP Gateway, Prepaid Charging gateway, Central Management System – HP Open View deployment lead (Team Size 2)

è      IP planning for LogicaCMG systems in line with customer network requirement.

è      Configuring Cisco content switches & load balancers (Cisco CSS 11501, L3 switches (Cisco 3550,3560,2950), VPN support routers (Cisco 2651,2611XM)  and SS7 signalling gateways (Cisco ITP 2651,2611XM,7301,7513)

è      Troubleshooting of SS7 & SS7OIP protocol layers (i.e. SUA,SIGTRAN,MTP3, SCCP, TCAP and MAP)

è      Project Leader – Systems Admin  HPUX , OpenVMS 7.x Cluster, Sun OS 8, True64 Unix Cluster

 

 

Idea Cellular Ltd, New Delhi as Asst. Manager – ITJan ’02 – Oct ‘03

A telecommunications company providing cellular services in India.

 

è      Senior level (L3) HPUX Systems Admin

è      Project Manager - Data Centre Design and Construction, Mediation & provisioning platform, Messaging Gateway

è      Project Manager – LAN cabling & Data network setup (Cisco devices configuration)

è      Worked on various assignments as a Project Lead such as:

o Date Centre Operations (24 x 7) (Team Size - 7)

o Network Security Planning and Implementation (Team Size – 3)

è      Level 1 – Oracle Database Administration

è      Configuration & SLA management

è      Vendor management

è      IT and Telecom integration on X25 networks

è      Responsible for Mobile Internet Solution setup

è      Telecom - SMSC and WAP gateway administration

è      Recipient of 2 successive promotions to Sr. Executive and Asst. Manager Positions.

 

 

 

Tata Cellular Ltd, Hyderabad as Executive – ITMay ’01 – Dec ‘01

A telecommunications company providing cellular services in India.

 

è      Project Manager - Data Centre Design and Construction

è      Technical lead – Comptel mediation & provisioning implementation

è      HPUX Systems Admin – Team Leader

è      Data Centre Operations, Network Operations, Helpdesk support – manager

è      SLA, Asset and Vendor Management

 

Previous Experience

---

 

IndUsa Technical Corp., USA as UNIX ConsultantJan '01 - April ‘01

 

è      HPUX Systems Admin

 

Birla AT&T Communications Ltd, Gandhinagar as Sr. ExecutiveOct ’97 - Jan ’01

 

è      Data Centre Operations, Network Operations, Helpdesk support – Team Leader

è      HPUX Systems Admin

 

 

SourcePro Infotech Pvt Ltd, Ahmedabad as Customer Support Engineer (Operating Systems & Applications)                                                                                                                                                                 Jun’96 - Sep‘97

è      Consultant – Network Operating Systems and applications

è      Novell Netware – Systems Admin

è      Data Cabling and LAN/WAN expert

 

ICNET LIMITED, Ahmedabad as Customer Support Engineer – TraineeMay ’95 - May ‘96

 

Scholastics

---

M.B.A (Information Technology) Nirma Institute Of Management, Ahmedabad2001

B.Sc (Electronics)Gujarat University1995

Diploma in Computer Applications D.O.E – New Delhi

ITIL V3 Foundation certifiedEXIN2009

P.L.DHarvard Business School2016

M.S (I.T. & Telecom Mgmt)University of MarylandIn progress (2016)

 

Training

---

è      ITIL V3 Foundation (Gurgaon)

è      AUC/EIR training by SEMA TELECOM (U.K) at BIRLA AT&T, Pune (INDIA).

è      Introduction to Cisco Router Configuration by Micro-Univ (Mumbai).

è      Oracle 10g Admin I & II

è      NAWG O&M  by Nokia India (Delhi)

è      USSD & SMSC O&M by Nokia India (Delhi)

è      NAP O&M by Nokia India (Delhi)

è      PMP – 4^th Edition

 

Personal Snippets

---

References: Available upon request

Languages:English, Hindi, Gujarati